Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Revioly, you agree to comply with and be bound by these Terms.
Please note: If your country of residence is the United States, this provision applies to all disputes with Revioly. If your country of residence is outside of the United States, this provision applies to any action you bring against Revioly in the United States. It affects how disputes with Revioly are resolved. By accepting these Terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.
Last Updated: August 26, 2021
Thank you for using Revioly!
These Terms constitute a legally binding agreement ("Agreement") between you and Revioly (as defined below) governing your access to and use of the Revioly website, including any subdomains thereof, and any other websites through which Revioly makes its services available (collectively, "Site"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, "Application"), Chrome extension (collectively, "Extension"), and all associated services (collectively, "Revioly Services"). The Site, Application and Revioly Services together are hereinafter collectively referred to as the “Revioly Platform”. All of our Policies applicable to your use of the Revioly Platform are incorporated by reference into this Agreement.
When these Terms mention “Revioly,” “we,” “us,” or “our,” it refers to the Revioly company you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
1. Scope of Revioly Services
1.1 The Revioly Platform is an online marketplace that enables registered users (“Brands” and/or “eCommerce businesses”, and/or “Online Sellers” and/or any consumer good manufacturers, distributors, sellers that use online channels to sell their products) -and certain third parties who offer review services to online businesses- to receive authentic reviews of their products from their actual target market through Revioly (“Reviewers” or “Reviolers”). The products that are exposed to Reviolers are called “Listing”. Both Brand Owners and Reviolers are considered as “Members” of Revioly Platform.
1.2 As the provider of the Revioly Platform, Revioly does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listing. Brand owners alone are responsible for their Listing. When Reviolers show their interest to a Listing which later ends up purchasing the Listed product, they are entering into a contract directly with the BrandOwner. Revioly is not and does not become a party to or other participant in any contractual relationship between Brand Owners and Reviolers, nor is Revioly a online store or insurer. Revioly is not acting as an agent in any capacity for any Brand owner.
1.3 While we may help facilitate the resolution of disputes, Revioly has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Brand Owner’s Content, or (iii) the performance or conduct of any Brands or third party. Revioly does not endorse any Brands/Brand Owners and/or their Listing. Any such description is not an endorsement, certification or guarantee by Revioly about any Brands/Brand Owners, including of the Brand/Brand Owner identity or background or whether they are trustworthy, safe or suitable. You should always exercise due diligence and care when deciding to try a Listing. Verified Images (as defined below) are intended only to indicate a photographic representation of a product/Listing at the time the photograph was taken, and are therefore not an endorsement by Revioly of any Brands, Brand Owners or Listing.
1.4 If you choose to use the Revioly Platform as a Brand Owner, Brand’s representative, or an online seller, your relationship with Revioly is limited to being an independent, third-party contractor, and not an employee, agent, joint ventures or partner of Revioly for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Revioly. Revioly does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms specifically, including in connection with your provision of the Review Services. You acknowledge and agree that you have complete discretion whether to use Review Services or otherwise engage in other business or employment activities.
1.5 The Revioly Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Revioly is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Revioly of such Third-Party Services.
1.6 Due to the nature of the Internet, Revioly cannot guarantee the continuous and uninterrupted availability and accessibility of the Revioly Platform. Revioly may restrict the availability of the Revioly Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Revioly Platform. Revioly may improve, enhance and modify the Revioly Platform and introduce new Services from time to time.
2. Eligibility, Using the Revioly Platform, Brand’s Verification
2.1 In order to access and use the Revioly Platform or register an Revioly Account you must be an individual at least 18 years old or a duly organized, validly existing business, organization or other legal entity in good standing under the laws of the country you are established and able to enter into legally binding contracts.
2.2 You will comply with any applicable export control laws in your local jurisdiction. You also represent and warrant that (i) neither you nor your company are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
2.3 Revioly may make access to and use of the Revioly Platform, or certain areas or features of the Revioly Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a Revioler’s purchase/review history.
2.4 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).
2.5 The access to or use of certain areas and features of the Revioly Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions, before you can access the relevant areas or features of the Revioly Platform. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Revioly Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise in the latter terms and conditions.
2.6 If you access or download the Application from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement. Some areas of the Revioly Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.
3. Modification of these Terms
Revioly reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Revioly Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective. Ifyou disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Revioly Platform will constitute acceptance of the revised Terms.
4. Account Registration
4.1 You must register an account ("Revioly Account") to access and use all or certain features of the Revioly Platform, such as publishing or reviewing a Listing. If you are registering a Revioly Account for a business, organization or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
4.2 You can register a Revioly Account using an email address and creating a password, or through your account with certain third-party social networking services (if applicable/available), such as Google ("SNS Account").
4.3 You must provide accurate, current and complete information during the registration process and keep your Revioly Account and public Revioly Account profile page (if applicable) information up-to-date at all times.
4.4 You may not register more than one (1) Revioly Account unless Revioly authorizes you to do so. You may not assign or otherwise transfer your Revioly Account to another party.
4.5 You are responsible for maintaining the confidentiality and security of your Revioly Account credentials and may not disclose your credentials to any third party. You must immediately notify Revioly if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Revioly Account. You are liable for any and all activities conducted through your Revioly Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).
5.1 Revioly may, at its sole discretion, enable Members to (i) create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information on or through the Revioly Platform ("Member Content"); and (ii) access and view Member Content and any content that Revioly itself makes available on or through the Revioly Platform, including proprietary Revioly content and any content licensed or authorized for use by or through Revioly from a third party ("Revioly Content" and together with Member Content, "Collective Content").
5.2 The Revioly Platform, Revioly Content, and Member Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of the United States and other countries.You acknowledge and agree that the Revioly Platform and Revioly Content, including all associated intellectual property rights, are the exclusive property of Revioly and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Revioly Platform, Revioly Content or Member Content. All trademarks, service marks, logos, trade names, and any other source identifiers of Revioly used on or in connection with the Revioly Platform and Revioly Content are trademarks or registered trademarks of Revioly in the United States and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Revioly Platform, Revioly Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.
5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Revioly Platform or Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Revioly or its licensors, except for the licenses and rights expressly granted in these Terms.
5.4 Subject to your compliance with these Terms, Revioly grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) download and use the Extension on your personal device(s), and (iii) access and view any Collective Content made available on or through the Revioly Platform and accessible to you, solely for your personal and non-commercial use.
5.6 You are solely responsible for all Member Content that you make available on or through the Revioly Platform. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available on or through the Revioly Platform or you have all rights, licenses, consents and releases that are necessary to grant to Revioly the rights in and to such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Revioly's use of the Member Content (or any portion thereof) as contemplated under these Terms will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual propertyrights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
5.7 Revioly will not accept any responsibility on Brand Owners contents. Revioly may, without prior notice, remove or disable access to any Member Content that Revioly finds to be in violation of applicable law, fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libelous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances, or otherwise may be harmful or objectionable to Revioly, its Members, third parties, or property.
6. Payments and Service Fees
6.1 Revioly may charge fees to Brands ("Brand Owner Fees") and/or Reviolers/users ("Revioler Fees") (collectively, "Service Fees") in consideration for the use of the Revioly Platform. These fees are subject to change from time to time.
6.2 Any applicable Service Fees (including any applicable Taxes) will be subject to the Revioly’s discretion and can be changed without prior notice. Revioly reserves the right to change the Service Fees at any time.
6.3 Revioly may offer its services through a variety of billing methods, which include, but are not limited to, one-time subscriptions, recurring subscriptions, and/or Pay-As-You-Go (“PAYS”). You are responsible for paying any Service Fees that you owe to Revioly at any time.
6.4 To use our Service, you must provide one or more Payment Methods if necessary. Following any update, you authorize us to continue to charge the applicable Payment Method(s). You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee and/or any outstanding balance related to use Revioly’s service(s). You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, we may suspend your access to the service until we have successfully charged a valid Payment Method. Revioly reserves the right to deduct the outstanding balance at any time and without prior notice from any available or deleted Payment Methods on file. Revioly also has all right to take required legal actions.
6.5 For some Payment Methods, the issuer may charge you certain fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.
6.6 In case that your online payments are declined for any reason (e.g., insufficient funds, account cancelation, etc.), you will be assessed a return charge at Revioly’s discretion, and your account will immediately be considered to be on hold until full payment is received.Clients with declined payments are subject to pay Revioly reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Revioly in enforcing these Terms of service.
6.7 We use third-party payment processors (the "Payment Processors") to bill you through the payment account(s) linked to your Account (your "Billing Information"). The processing of payments may be subject to the terms, conditions and policies of the Payment Processors in addition to this TOS. We are not responsible for acts or omissions of the Payment Processors. You agree to pay us, through the Payment Processors or as otherwise agreed to by Revioly, all sums for Services you select or use at applicable prices in accordance with our pricing and billing policies and you hereby authorize us and applicable Payment Processors to charge all such sums (including all applicable taxes) to the payment method(s) specified in or linked to your Account (your "Payment Method").
6.8 You must provide current, complete and accurate information for your Account and Billing Information and must promptly update all such information in the event of changes (such as a change in billing address, credit card number, or credit card expiration date, bank account number, routing number). You must promptly notify us or our Payment Processors if your payment method is canceled (e.g., for loss or theft) or otherwise inoperable. Changes to such information can be made in your dashboard.
6.9 By entering into this TOS and using the Services, you agree to be billed on a recurring basis and to be automatically charged at any time by us or our Payment Processors using your Payment Methods. If your Payment Method or payment of fees is subject to other terms and conditions, as set forth in order forms, invoices or otherwise, then those other terms and conditions apply in addition to this TOS. You may also be billed an amount up to your current balance at any time to verify the accuracy of your account information. We reserve the right to deactivate, terminate, prevent access to, disable services for, and/or delete any Accounts or access to the Websites and Services at any time at our sole discretion, including for nonpayment, late payment, or failure to charge your Payment Methods upon invoicing.
6.10 Please note that if you have registered as a brand, the payable price per review provided by our calculator is just an estimation which is subject to change based on your product’s retail price (on the specified platforms), the amount paid by the Reviolers, and the tax amount and in some cases shipping fees that a reviewer pays for your product.
6.11 You are responsible for any duties, customs fees, taxes, and related penalties, fines, audits, interest and back-payments relating to your purchase of the Services, including but not limited to national, state or local sales taxes, use taxes, value-added taxes (VAT) and goods and services taxes (GST) (collectively, "Taxes"). Unless otherwise stated, our pricing policies do not include and are not discounted or enhanced for any such Taxes. If we become obligated to collect or pay Taxes in connection with your purchase of the Services, those Taxes will be invoiced to you as part of a billing process or collected at the time of purchase. In certain states, countries and territories, we may determine if your purchase of Services is subject to certain Taxes, and if so, may collect such Taxes and remit them to the appropriate taxingauthority. If you believe that a given Tax does not apply or that some amount must be withheld from payments to us, you must promptly provide us with a tax certificate, withholding receipt, tax identifier, or other adequate proof, provided such information is valid and sufficiently authorized by all appropriate taxing authorities. You must also provide us with any tax identification information that is necessary for us to comply with our tax obligations, as we determine from time to time. You will be solely responsible for any misrepresentations made or non-compliance caused by you regarding Taxes, whether with respect to us or other parties, including any penalties, fines, audits, interest, back-payments or further taxes associated with such misrepresentations or non-compliance.
6.12 We reserve the right to change our or adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your subscription plan will take effect following notice to you.
6.13 By accepting this Terms of Service, you waive all your rights to charge back Revioly for what you have paid as products’ cost or any other fees associated with your service. Revioly might or might not provide you with a refund only based on its own discretion.
7. Terms specific for Brands/Businesses
7.1 When creating a Listing through the Revioly Platform you must (i) provide complete and accurate information about your product (such as product link, price, and keywords), and (ii) provide any other pertinent information requested by Revioly. You are responsible for keeping your Listing information (including its price, product’s link, any changes in the product’s page, availability) up-to-date at all times. If for any reason a Revioler purchases a wrong product due
to false and/or non up-to-date information provided by you, you are responsible for reimbursing the fees associated with the Revioler’s purchase which will be determined based on Revioly’s discretion.
7.2 A “Campaign” begins when Revioly starts exposing your product to Reviolers, no matter if it is for 1 or 25 reviews/purchases. Typically, you can expect to see reviews on your product page in about 20 days after your campaign kicks off, however, Revioly does NOT guarantee any time frame for receiving reviews nor guarantees the fact of receiving reviews. Revioly does not accept any responsibilities, if for any reason, the product does not receive reviews. The fact of getting reviews for a product or the review timeline for each Listing depends on the following criteria:
The product’s popularity.
Specifications of the product’s/Listing’s target market (e.g., the difference between
ballpoint pen versus the ink used for fountain pen).
The product’s usability duration. Some Listings might take longer for Reviolers to test and review (it takes more time to use and review a multivitamin than a phone cover for example).
Number of reviews requested.
The price of your Listing.
The quality of your listing (e.g., number and quality of photos, descriptions, title, etc.)
7.3 Your Listing (product) will be purchased from where your product is listed (your website or any other online marketplaces/retailers) and leave their review right there. If you would like to receive reviews for the same product on multiple platforms, you will have to create separate campaigns.
7.4 Although a copy of all Reviewers will be posted on Revioly platform, all reviews will be posted on your product page (your website or any marketplace). In case that you would like to receive reviews for the same Listing (product) on multiple platforms, it is necessary to create separate campaigns for each platform. Accepting or denying the additional campaigns solely depends on Revioly’s discretion. Products with variations (color, size,etc.) that are being sold under the same URL/product page are considered as a single listing on Revioly.
7.5 While all order IDs are accessible through your personal dashboard, you have the right to request all order IDs for the purchases/reviews that have been collected through or in conjunction with the Revioly Platform.
7.6 You may request to cancel your campaign at any time, however, as soon as a Revioler purchases your product, Revioly’s liability to you for the purchased product and as a result its payment is fulfilled. All payments to Revioly are non-refundable and Revioly does not provide any refund for the products that are already purchased and the fees associated with that under any circumstances.
7.7 Revioly has no influence on Revioler’s opinion/review about your product. As we don’t want Reviolers opinion/review to be biased for any reason, we do NOT accept any request for editing the reviews and the Reviolers will NOT be asked to edit their reviews. However, you can re-submit a review campaign for that product, and we will make sure to introduce it to new Reviolers.
7.8 Revioly’s liability to you (for each item) will be fulfilled once the product is purchased through or in conjunction with Revioly’s platform. If for any reason you decide to cancel your campaign, Revioly revoke any liability to you in case that the purchase has been already made by a Revioler and you remain responsible for the product’s cost and all other costs associated with that purchase. At Revioly, our top priority is to provide descriptive feedback, so none ofthe reviews will be malicious. It is a chance for you as a brand to take that constructive criticism provided to improve your product.
7.9 Although Revioly is in full alignment with all review policies, please note that all Third-Party platforms/marketplaces/retailers may be subject to different terms and conditions and privacy practices. Revioly is not responsible or liable for their regulations and policies of such Third-Party platforms, or their content.
7.10 Sharing or not sharing your product’s links (URL) is up to Revioly’s discretion. All Reviolers may or may not require searching your product using your product’s Keywords.
7.11 Revioly reserves the right for all reviews that have been posted through Revioly Platform. Revioly has the right to use, release, or post these reviews for different purposes (e.g., advertising, social media, etc.).
7.12 Although you have the right to change your product’s price at any time, if it happens that a Revioler purchase your product at a higher price than what you reported to Revioly, you will be responsible for the price difference (including its Taxes if applicable) associated with the Revioler’s purchase.
7.13 The Revioler has the right to cancel his/her purchase, or return the product to you (or to your vendor/marketplace) at any time; however in this case he/she will not be eligible for being refunded with all/partial refund of your product’s cost.
7.14 Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality and condition of your product. Revioly reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
7.15 When a Revioler accepts or has shown his/her interest in purchasing your product in conjunction with or through Revioly Platform, we are entering into a legally binding agreement with the Revioler which basically means you are entering into a legally binding agreement with us. You also agree with all payments associated with Reviolers’ purchases and their applicable Taxes.
7.16 Contacting Reviolers or making any request for updating, changing, or removing any reviews or ratings that have been received through or in conjunction with the Revioly knowingly or not knowingly is prohibited. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; and (ii) accept all risks and responsibility for your act.
7.17 If for any reason you decided not to continue your service(s) with Revioly, you waive all your rights to charge back Revioly for what you have paid as products’ cost or any other fees associated with your service. Revioly might or might not provide you with a refund only based on its own discretion.
7.18 If for any reason your reviews are being removed due to your activities (e.g., conducting a business with fake review providers), Revioly does not accept any responsibility for yourremoved reviews. Also, Revioly has all rights to deactivate your account and/or taking legal actions you due to your illegal activities that affected Revioly operation (including but not limited to our Reviolers).
7.19 All products listed in Revioly MUST have the cheapest price for that specific product/SKU in the entire online market including but not limited to the Brand’s websites, third party websites/applications (retailers, marketplaces, platforms) both at the time of listing the product and during the time of purchases. Revioly reserves the right to pause and/or cancel the campaign(s) if it finds out that the product is found to be cheaper in other places.
7.20 Revioly reserves the right to accept or reject a product/brands for any reason and at any time without prior notice.
8. Terms specific for Reviolers
8.1 “Revioler” is a term that Revioly members are known as. Being a Revioler is an admired value, because it’s all about sincerity, fairness, and adding value to online shopping, globally. Each Revioler is an example of a product’s target audience. Reviolers are constantly adding clarity to online shopping by utilizing the products and sharing their truthful opinions with others.
8.2 Revioly is an online public marketplace. It means anyone from any demographic and social background - as long as residing in the United States - can join Revioly free of charge to purchase exciting brands’ products that are listed on Revioly’s platform and unlock exclusive pricing by leaving their honest review of the products.
8.3 Joining Revioly Platform as a Revioler is completely free of charge. You can sign up for free and become a Revioler (Revioly family member), and right away you will gain access to all the products and receive exclusive pricing between 30% to 50% depending on different factors, in the form of points. (i.e., the more expensive the product, the lower the discount percentage).
8.4 Points can be collected through different methods. The review quality, leaving photos and/or videos, participating in Revioly’s surveys, inviting friends and families to Revioly. Distributing the points and points eligibility solely depends on Revioly’s discretion and Revioly has the right to not distribute certain points without prior notice.
8.5 All points are redeemable to cashback when they hit a certain point. Revioly has the time to increase or decrease the point threshold at any time and without prior notice.
8.6 To set up an account and use the Revioly Platform you must:
Be 18 years of age, or the age of majority in your province, territory or country, to become a Member. Individuals under the age of 18, or the applicable age of majority, may utilize the Service only with the involvement of a parent or legal guardian, under such a person's account and otherwise subject to these Terms.
Provide your legal full name, valid email address, phone number (if applicable) , zip code (if applicable), and/or any other information we request to complete your account-signup process.
Provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment (including but not limited to PayPal), as may be updated from time to time and which may include payment through your account with a third party. The provided Payment Method will be used for the purpose of redeeming the points to cashback.
Personally, and manually create your account without using any automated means, except for any auto-complete feature offered by your internet service provider. A third party may not create an account for you, and you must not allow any third party to use your information to create an account.
8.7 All Reviolers may purchase the eligible Listings on Revioly through the website/retailer/platform that the products are being sold at. All reviews must be left on the product’s page specified on the Revioly Platform’s Listing page. It might be a brand’s page, like Nike’s website, or a platform that brands are selling their product on, such as Walmart, BestBuy, Wayfair, Overstock, Target, etc.
8.8 If you use Revioly Extension, all you need to do is to post the review on the website you firsthand purchased the product from. But, if you are not using the extension, you need to write your review on Revioly.com and after it reaches a certain point you would need to copy and paste your review and rating on the platform/website/marketplace that the product is purchased from, as well. Please note that the points will be only allocated to the users who are logged-in with their account on the marketplace/website. The points will be only available for the Reviolers whose reviews are available in both Revioly Platform (either by using Extension, or manually copying and pasting in Revioly website) and it is approved by the Revioly Platform.
8.9 All Reviolers are required to pay the full price at the time of purchase on their website/platform. This price can be found on the Revioly Platform’s Listing page.
8.10 You will receive a full/partial rebate/refund after your review is available to the public on the product’s page and it is approved by the Revioly Platform.
8.11 Since Revioly’s goal is to provide the Brands with honest and high quality and descriptive reviews of their products, Revioly has all right to reject a review for any reason and based on its own discretion. All reviews are required to follow some standards and requirements in order to be approved.
8.12 Using our proprietary technology, all reviews will be monitored to assure about the quality of these reviews. ALL reviews MUST be authentic (your real and unbiased opinion), descriptive, and according to Revioly standards. Revioly may ask you to change your review to improve your review quality and to make sure it passes Revioly’s standards (explained below). Please note WE WILL NEVER ASK YOU TO CHANGE YOUR RATING or YOUR OPINION ABOUT A PRODUCT.
8.13 Reviolers may start using the products right after they receive them. It can be done by looking into different aspects/attributes of the product (e.g., everything from packaging, texture, functionality, etc.). After 14 days your review window opens. It means you technically cannot review the product within that time window, but you may take your time and leave your review much longer.
8.14 If you decide not to review a product or you missed the defined deadline you will NOT receive the point regarding your purchase.
8.15 Here are the requirements for an acceptable review:
It can be a 1-star to 5-star rating; no obligations whatsoever.
It comes from a verified purchase and/or equivalent to verified purchase (if applicable).
It is descriptive (no less than 75 words or any other limit in accordance with Revioly’s standard for the reviews at the time of reviewing the product).
It is fair and honest.
It talks about the product, and is all related to the product, not about shipping and delivery quality.
It comes from the real feeling/opinion of a customer who pays for the product/service.
As a result, you may even talk about the price, if needed.
It is to the point and the result of a deep and real test of the product.
It should help future shoppers who are considering purchasing the item.
It is void of prejudice and emotional convictions (mostly applicable about books and related media items).
It is preferably uploaded with photos or even a video for better illustration.
It does not contain personal information, swearing or obscene words, or messages related to politics in the content.
8.16 Each action in Revioly has a certain weight and as a result point which can help you collect points which are redeemable to cashback when it hits a certain number. (e.g., your review quality). To learn more about the points and cash backs please visit our website.
8.17 Revioly has the right to cancel your membership for different reasons. This can be done by removing/decreasing your points, or even canceling your account.
8.18 One of the ways for gaining points is through inviting Family members, friends, colleagues, followers, etc. to Revioly Platform. There is no limitation for the number of invitations. The only limitation is where your invitee resides; if you are in the US, your invitee must be in the US, as well. built-in invitation system in your dashboard, where you can invite people directly by sending them an email and we will count them automatically as your invitee, if they join, or if you wish to make an invitation for a group of people, you may utilize your invitation code. If you are a community manager or an influencer, or head of a team and wish to invite a large number of people and enjoy the numerous benefits, you can fill out the form in “Join Revioly as a community” and receive a customized code. Please check out Revioly.com for more info.
8.19 One of the other ways for collecting points is “Review video”. Review video is a short video (under 5-minute) about a product you have purchased through or in conjunction with Revioly Platform. Any product that you normally will leave a text review about, can be reviewed in the form of a video, as well. Revioly has the right to reject the Review video at its own discretion. You may shoot with a phone or camera, with voice-over or without voice-over, 30 seconds or 5 minutes. It can be recorded at your home convenience or in a professional location. The goal is to share your experience about the product in the form of a video for those shoppers who are more comfortable with watching a video. Your video can be uploaded through your dashboard into Revioly website and will be played out with or without your name after approval.
8.20 Your score will NOT be affected by any given rating. You are free to leave any rating (from 1 star to 5 star) for a product as long as it satisfies the Revioly standards. However, it’s important that your rating and your review contents match with each other. For example a review that is given a 3 star rating but it mentioned only positive points about the product in the review content is not acceptable and will not receive points corresponding to that purchase.
8.21 The following actions are prohibited:
Should not send a product to an address other than yours (as a gift, secondary address, etc.) then review it yourself. This kind of review will invalidate your account.
Should not purchase the same product more than once.
Should not participate in any unverified review collection programs other than Revioly.
Should not tend to leave positive or negative reviews.
Should not leave biased reviews.
Should not review his/her friends and family’s products
Should not return the product after receiving points
8.22 The goal is to make sure you have had enough time to experience the product and freedom to share your credible authentic feedback about it with its owner and future online shoppers. If for any reason Revioly figures out that you were following other reasons that affect your decision for leaving reviews, Revioly has all right to suspend your account and/or take required legal actions.
8.23 The Revioler who created the account has access to and control over the account and is responsible for any activity that occurs through the account. To maintain control over the account and prevent anyone from accessing the account, the Account Owner should maintain control over access to the Service and not reveal the password or details of the Payment Method (if applicable) associated with the account to anyone. Account owners are not allowed to share their account, log-in or any other access related credentials with any other party unless explicitly stated otherwise in the details related to the specific plan they purchased.
8.24 Absent an explicit multi-user authorization, all accounts are intended for single-use only. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you and/or Revioly. You must immediately notify us of any unauthorized use of your account. We will not be liable for any loss or damage from your failure to comply with this security obligation.
8.25 As a Revioler you are solely responsible for determining your obligations to tax for the received rebate and Revioly does not accept any responsibility regarding your tax.
8.26 Your rebate/reimbursement/points for a product is solely based on Revioly’s discretion and Revioly reserves all rights not to provide you with a rebate/reimbursement of a product for any reason.
8.27 If for any reason Revioly learns that you were consciously or unconsciously violating any bands of Revioly Terms of Services, Revioly has all right to not to allocate points for any products, not providing cashback for the collected points, suspend your account and/or take required legal actions on its own discretion. Also If Revioly detects any unusual activities including but not limited to returning a product after receiving points without prior notice to Revioly, we or any third party companies associated with Revioly has all right to charge your Payment Method on file and/or compensate the rebate amount/points you have received by any means without further notice and based on its own discretion.
8.28 Revioly does not accept any responsibility and is not liable for your purchases. If for any reason the product ends up harming/damaging your health or has financial loss for you in one way or the other, Revioly does not accept any responsibility and is not liable for any consequences as a result of your purchase.
9. Prohibited Activities
9.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Revioly Platform. In connection with your use of the Revioly Platform, you will not and will not assist or enable others to:
Breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms and policies.
Use the Revioly Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Revioly endorsement, partnership or otherwise misleads others as to your affiliation with Revioly.
Use the Revioly Platform in connection with the distribution of unsolicited commercial messages ("spam").
Contacting another Member (both Reviolers and Brands) for any purpose including, but not limited to, your purchase, reviews, Listing, recruiting or otherwise soliciting any Member to join third-party services, applications or websites.
Discriminate against or harass anyone based on race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior.
Misuse or abuse any Listings or services associated with the Revioly Platform as determined by Revioly in its sole discretion.
Use, display, mirror or frame the Revioly Platform or Collective Content, or any individual element within the Revioly Platform, Revioly's name, any Revioly trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Revioly Platform, without Revioly's express written consent.
Dilute, tarnish or otherwise harm the Revioly brand in any way, including through unauthorized use of Collective Content, registering and/or using Revioly or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Revioly domains, trademarks, taglines, promotional campaigns or Collective Content.
Use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Revioly Platform for any purpose.
Avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Revioly or any of Revioly's providers or any other third party to protect the Revioly Platform.
Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Revioly Platform.
Take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Revioly Platform.
Export, re-export, import, or transfer the Application except as authorized by United States law, the export control laws of your jurisdiction, and any other applicable laws.
Violate or infringe anyone else’s rights or otherwise cause harm to anyone.
9.2 You acknowledge that Revioly has no obligation to monitor the access to or use of the Revioly Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the Revioly Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Members agree to cooperate with and assist Revioly in good faith, and to provide Revioly with such information and take such actions as may be reasonably requested by Revioly with respect to any investigation undertaken by Revioly or a representative of Revioly regarding the use or abuse of the Revioly Platform.
9.3 If you feel that any Member you interact with, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Revioly by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).
10. Term and Termination, Suspension and other Measures
10.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Revioly terminate the Agreement in accordance with this provision.
10.2 You may terminate this Agreement at any time by sending us an email. If you cancel your Revioly Account as a Brands/Business, any confirmed purchases will be automatically subject to receive a rebate/refund/reimbursement which you are liable for. If you cancel your Revioly Account as a Revioler, any confirmed purchases will be automatically cancelled, and no rebate/refund/reimbursement will be provided for those purchases.
10.3 Without limiting our rights specified below, Revioly may terminate this Agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address.
Refuse to surface, delete or delay any Listings, Ratings, Reviews, or other Member Content.
Limit your access to or use of the Revioly Platform.
Temporarily or permanently revoke any special status associated with your Revioly Account.
Temporarily or in case of severe or repeated offenses permanently suspend your Revioly Account and stop providing access to the Revioly Platform.
In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Revioly and an opportunity to resolve the issue to Revioly's reasonable satisfaction.
10.7 When this Agreement has been terminated, you are not entitled to a restoration of your Revioly Account or any of your Member Content. If your access to or use of the Revioly Platform has been limited or your Revioly Account has been suspended or this Agreement has been terminated by us, you may not register a new Revioly Account or access and use the Revioly Platform through a Revioly Account of another Member.
10.8 Sections 5 and 11 to 12 of these Terms shall survive any termination or expiration of this Agreement.
If you choose to use the Revioly Platform or Collective Content, you do so voluntarily and at your sole risk. The Revioly Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the Revioly Services, laws, rules, or regulations that may be applicable to your Listings, reviews that you have received and/or you have left for the Listings.
If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.
You agree that testing some Listings (products) may carry inherent risk, and by participating in such services, you choose to assume those risks voluntarily. For example, some products may carry risk of illness, bodily injury, and/or might need some usage instruction that might or might not be provided in the item’s package and you freely and willfully assume those risks by choosing to participate in reviewing those products. You assume full responsibility for the choices you make before, during and after your participation in reviewing a product. If an item is being used by another person and/or your pet you are solely responsible for the supervision of that person/pet during testing the item and to the maximum extent permitted by law, you agree to release and hold harmless Revioly from all liabilities and claims that arise in any way from any injury, death, harm, or any other problems that occurs to that person/pet as a result of reviewing that product or in any way related to your Listing.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Revioly Platform and Collective Content, your review collection and/or reviewing of any Listing via the Revioly Platform, or any other interaction you have with other Members whether in person or online remains with you. Neither Revioly nor any other party involved in creating, producing, or delivering the Revioly Platform or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, loss of reviews, account suspensions, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) from the use of or inability to use the Revioly Platform or Collective Content, (iii) from any communications, interactions or meetings with other Members or other persons with whom you communicate, interact or meet with as a result of your use of the Revioly Platform.
To the maximum extent permitted by applicable law, you agree to release, defend (at Revioly’s option), indemnify, and hold Revioly and its affiliates and subsidiaries, including but not limited to, Revioly Payments, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of the Revioly Platform or any Revioly Services, (iii) your interaction with any Member, reviewing a product including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such review or use (iv) your breach of any laws, regulations or third party rights.
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Revioly Platform (“Feedback“). You may submit Feedback by emailing us, through the “Contact” section of the Revioly Platform, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
15. Applicable Law and Jurisdiction
15.1 If your country of residence or establishment is the United States, these Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to conflict-of-law provisions. You and we both consent to venue and personal jurisdiction in San Francisco, California.
15.2 If your country of residence or establishment is China these Terms will be interpreted in accordance with the laws of China (“China Laws”). Any dispute arising from or in connection with this Agreement shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Beijing which shall be conducted in accordance with CIETAC’s arbitration rules in effect at the time of applying for arbitration, provided that this section shall not be construed to limit any rights which Revioly may have to apply to any court of competent jurisdiction for an order requiring you to perform or be prohibited from performing certain acts and other provisional relief permitted under China Laws or any other laws that may apply to you. The arbitration proceedings shall be conducted in English. The arbitral award rendered is final and binding upon both parties.
15.3 If your country of residence or establishment is outside of the United States and China, these Terms will be interpreted in accordance with Irish law. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. The choice of law does not impact your rights as a consumer according to the consumer protection regulations of your country of residence. If you are acting as a consumer, you agree to submit to the non-exclusive jurisdiction of the Irish courts. Judicial proceedings that you are able to bring against us arising from or in connection with these Terms may only be brought in a court located in Ireland or a court with jurisdiction in your place of residence. If Revioly wishes to enforce any of its rights against you as a consumer, we may do so only in the courts of the jurisdiction in which you are a resident. If you are acting as a business, you agree to submit to the exclusive jurisdiction of the Irish courts.
16. General Provisions
16.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Revioly and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Revioly and you in relation to the access to and use of the Revioly Platform.
16.2 No joint venture, partnership, employment, or agency relationship exists between you and Revioly as a result of this Agreement or your use of the Revioly Platform.
16.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
16.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
16.5 Revioly’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
16.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without Revioly's prior written consent. Revioly may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.
16.7 If you have any questions about these Terms please email us.